Eden Tally
Support

Help when the numbers matter.

Short answers to the things people ask most. Still stuck? Contact us or email support@edenconsultsool.shop.

Getting started

Run your first estimate

Open the estimator, pick a project type, set area and spec, then Run estimate. Boards and the reel appear instantly.

Use a plain-English brief

Paste a sentence like “gut the kitchen and add a WC” or tap an example chip to pre-fill the calculator.

Adjust and re-run

Change spec tier, trades or who does the work and re-run to compare — the live readout updates every time.

Exports & boards

Download a board as PNG

Every board has a Download PNG button that saves a high-resolution image to your device.

Budget Pack PDF

The export step builds a PDF with the breakdown, takeoff, sequence, priorities and the disclaimer.

Materials takeoff CSV

Export quantities and units as a spreadsheet-ready CSV to price up with suppliers.

Billing & account

Plans and allowance

Ballpark is free with one project a month. Planner and Self-Build raise the allowance — see Pricing.

Cancel or change

You can cancel anytime and keep access until the end of the period. Allowance does not roll over.

Refunds

Read how renewals, cancellations and re-generations are handled in our Refund & Cancellation policy.

Response times
We answer email within two business days. Support covers using the tool, billing and your data — it is not a quantity-surveying, building-control or financial advisory service. For those, engage a qualified professional.